Cancellation Policy

1. Booking Confirmation

Following a successful flight reservation with GetYourTourTickets, you will receive an email confirmation with your itinerary and booking information. It is your duty to carefully check the accuracy of this information. Please contact us immediately if there are any inconsistencies.

2. Cancellation Rules

Booking refunds are governed by the cancellation policies of the airline where you booked your tickets. These policies can differ greatly between carriers. In general, the following rules apply:

• Many airline tickets on sale are non-refundable. No refund will be issued if you cancel these reservations.
• If you purchased a refundable ticket, you may be eligible for a refund depending on the airline's cancellation policy. Refund requests must be made within the window of time set by the airline.
• Cancellation fees, if applicable, are determined by the airline — not by GetYourTourTickets.

3. Requesting a Refund

To request a refund, please follow these steps:

• Contact our customer service department by phone at +1-888-480-9740 or by email during the designated cancellation period.
• Provide your booking reference number and the reason for your refund request.
• In certain situations, you may need to complete specific documentation provided by the airline. We will guide you through this process.
• The airline may need several business days to process your refund. Once approved, refunds are applied to your original payment method.

Please note that refund processing times vary by airline and financial institution. GetYourTourTickets has no control over airline refund timelines once the request has been submitted.

4. Changes to Bookings

Please contact us immediately if you need to modify your flight schedule. Booking modifications may result in additional costs and are subject to the airline's policies.

• Some airlines allow date and time changes for a fee
• Others may require cancellation of the original booking and creation of a new one
• We check fee waiver eligibility on every change request before any fees are applied
• Name corrections, route modifications, and fare upgrades are all handled by our specialist team

5. Special Circumstances

You may be eligible for a refund or rebooking options in specific circumstances, including:

• Airline-initiated cancellations: If the airline cancels your flight, you are entitled to a full cash refund or free rebooking at no charge.
• Major schedule changes: Significant departure time changes may qualify you for a free modification or refund.
• Medical emergencies: Some airlines offer compassionate waivers — we will assist you in applying.
• Weather disruptions: IROPS (Irregular Operations) waivers may apply — we check eligibility on every call.

6. Limitations

GetYourTourTickets serves as an intermediary between you and the airline. As a result:

• We cannot guarantee reimbursement or compensation for airline-made changes
• The airline or travel agency has the final say on all refund decisions
• We are dedicated to helping you at every stage and will advocate on your behalf

Although we are dedicated to helping you at every stage, the ultimate decision on refunds and compensation rests with the carrier. We will always do our best to achieve the best possible outcome for you.